End User Training

End User Training

Unlock the full ROI of your technology investments by empowering your workforce to navigate "out-of-the-box" (OOTB) & customized / advanced features on your ecommerce product, with our comprehensive, hands-on training

Discuss My Training Requirements

At HexaLeap Consulting, we don't just help you create a world-class digital product but also help your operational team to use the digital commerce product effectively and efficiently.


What this means to your business is, higher productivity and increased confidence to adopt the new / re-platformed / upgraded product by those who use them everyday.

Our end user trainings are carefully structured in a way that your team is not overwhelmed & offers you the following

  • Your operations team can make the best configurations so that your objectives are met easily


  • Mitigate associated risks with the transition to a new or upgraded platform, that may arise from the lack of familiarity with the platform / technology


  • Enjoy long term savings for the business since your operated team spends less time on trouble shooting, rework & employee errors


  • Ensures greater customer satisfaction as your team becomes proficient in using the platform (SAP Hybris / Salesforce Commerce Or Adobe Commerce)


  • Reduces the learning curve through our structured guidance & support, thereby allowing your employees to quickly adopt to new operating environment / new technology or platform.


  • Helps foster smoother cross functional collaboration & communication across various departments to achieve common business objectives, provides an opportunity to get feedback about the new platform, faster by sharing their experiences, challenges & suggestions for the newly launched / upgraded / re-platformed ecommerce store.

Need digital commerce product experts' help in training your digital commerce operations team for maximum & effective utilization of your digital commerce product (SAP Hybris/Salesforce Commerce or Adobe Commerce) ?

Our digital commerce product experts recommend you these below mentioned services


  • User Stories Documentation

          Outcome - Highly crystallized story shells based on capabilities identified, thereby eliminating overlapping and duplicate story shells


  • End User Training

         Outcome - Your operation teams are confident on using the  new / re-platformed / upgraded / new feature enhanced ecommerce product, leading to higher           productivity and cost savings


Discuss My Requirements

End User Training

Unlock the full ROI of your technology investments by empowering your workforce to navigate "out-of-the-box" (OOTB) & customized / advanced features on your digital commerce product, with our comprehensive, hands-on training

At HexaLeap Consulting, we don't just help you create a world-class digital product but also help your operational team to use the digital commerce product effectively and efficiently.


What this means to your business is, higher productivity and increased confidence to adopt the new / re-platformed / upgraded product by those who use them everyday.

Our end user trainings are carefully structured in a way that your team is not overwhelmed & offers you the following

  • Your operations team can make the best configurations so that your objectives are met easily


  • Mitigate associated risks with the transition to a new or upgraded platform, that may arise from the lack of familiarity with the platform / technology


  • Enjoy long term savings for the business since your operated team spends less time on trouble shooting, rework & employee errors


  • Ensures greater customer satisfaction as your team becomes proficient in using the platform (SAP Hybris / Salesforce Commerce Or Adobe Commerce)


  • Reduces the learning curve through our structured guidance & support, thereby allowing your employees to quickly adopt to new operating environment / new technology or platform.


  • Helps foster smoother cross functional collaboration & communication across various departments to achieve common business objectives, provides an opportunity to get feedback about the new platform, faster by sharing their experiences, challenges & suggestions for the newly launched / upgraded / re-platformed digital commerce product.

Need digital commerce product experts' help in training your digital commerce operations team for maximum & effective utilization of your digital commerce product (SAP Hybris/Salesforce Commerce or Adobe Commerce) ?

Our digital commerce product experts recommend you these below mentioned services


  • User Stories Documentation

          Outcome - Highly crystallized story shells based

       on capabilities identified, thereby eliminating

       overlapping and duplicate story shells


  • End User Training

         Outcome - Your operation teams are confident           on using the  new / re-platformed / upgraded /          new feature enhanced digital commerce product, leading to higher productivity and cost savings


Discuss My Requirements

Our Captains' expertise are from these previous experiences

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See What Other Leaders Say About Our Experts

Anuj Ramachandra worked for a global apparel brand's ecommerce engagement and has handled highly complex areas - Mini-Cart, Shopping Cart, Check-out and Order Management capabilities. He was also a trusted advisor to the client’s team.

 
With several stakeholders from across the globe, he’s driven the product focused deliveries’ for the engagement by performing his role extremely well by partnering closely with several stakeholders including UI/UX, Architects, Development and Testing personnel to ensure that the right designs and solutions are being delivered in lieu with the features and functionalities proposed for the engagement.

Bjorn Elmberg, Industry Lead, Retail & Consumer Products, Publicis Sapient - Nordics

Anuj joined our engagement at a critical point as we had just kicked off the ecommerce project (for an international retailer). Right away, Anuj gained deep knowledge of the client's business processes for Cart and Checkout and learnt about their order management system (OMS) processes.


He hit the ground running, filling in as a PO for the eCommerce requirements and owning the relationships with key stakeholders from the brand and technical teams, as well as with the Sapient scrum team he's part of.  He's also been writing user stories and use case feature pages to help the different stakeholders understand the business context and requirements without having to have technical expertise.

Ross Grubel, Associate Director,

Product Management, Publicis Sapient

Anuj is incredibly articulate while performing the role of eCommerce Subject Matter Expert (SME) for a B2B Commerce engagement for a Global CPR client and this was seen through the quality of his output and deliverables.


This solid foundation has ultimately led to an almost seamless delivery of a brand new solution, providing the client a well designed platform to improve customer experience and increase online adoption rates.


Your next client will be better for having you on the team

Jason Mills, Project Manager

E & Y Australia

Anuj was a key point of contact for analyzing ecommerce business requirements for clients, identifying winning solutions & approaches, preparing detailed proposals and engaging with clients to ensure successful delivery of ecommerce engagements.

Easy to get along with, down to earth and very knowledgeable - a valuable asset for enterprise ecommerce projects

Robin Alex, Marketing Lead

 Embitel

Anup Ramachandra is always spot-on in terms of identifying high impact opportunities, designing experiments that are well documented & managing the a/b tests. His data-driven approach, deep business understanding, easy to implement solutions to accelerate conversion growth and attention to detail were impressive.


We saw a significant improvement in our conversion rates, and our overall revenue increased as well. His work not only helped us achieve our business goals, but it also helped us better understand our customers and their needs.


I would recommend Anup to anyone looking to improve their website's performance and increase their conversion rates.

Gabriel, Director of Websites & Marketing,

Fresh Tracks

It would not been easier for the engineering team to solution and execute the order management product capabilities for a leading global fashion brand, if it was not Anuj who made it possible.


His unique approach has immensely helped the all the business stakeholders to thoroughly understand the new set up and gain immediate business results from their newly and successfully launched eCommerce product. 


Sunil Gowda, Senior Manager - Technology, Publicis Sapient

As a Business Architect for several engagements, Anuj was proactive in delivering several customer facing consulting and pre-sales engagements for our clients.


This also included performing current state and future state CX assessments, product visioning, defining product strategy, and developing product roadmaps among others.


He was responsible for driving Digital / Omni Channel Commerce solutions that aligned with the client’s business goals and objectives. He was very articulate in explaining highly complex Digital/ eCommerce products capabilities to senior business stakeholders allowing them to fully leverage the platforms capabilities and meet their business objectives while improving customer satisfaction.


I highly recommend Anuj for consulting & pre-sales engagements

Rajaram, Assistant Vice President

Eppix eSolutions

Anuj is an excellent resource with a magnificent knowledge in hybris and Ecommerce business processes.


He is well organized and have a holistic approach for everything. We had collaborated on many engagements and he always amazed his peer group with his impeccable knowledge and detailed approach on Ecommerce scenarios.


He is innovative and perseverant, on what he does. He is always considered as a person who has the right blend of skills on Ecommerce, both functional and business.

Shanto Aloor, Manager

E & Y

I had an opportunity to work with Anuj on a pitch for an international fashion brand. It was great to see how Anuj worked swiftly yet rigorously, through the business case that justified the RoI from implementing the proposed recommendations on the brand’s web stores. 


I would certainly recommend Anuj for any strategic eCommerce and omni-channel commerce engagements.

Chayan Deb, Associate Director,

Publicis Sapient, Nordics

Interested in our End-User Training solutions?

We’re here to help!

We want to know your end-user training needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.

Discuss My Requirements
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