As per McKinsey & Deloitte report (2023), 70% of digital transformation projects fail. Over 50% of projects are not completed on time. Yet, B2C & B2B businesses do not leverage business architecture modelling techniques as a bridge to transition risk-free from product strategy to product development.
Often there is no clear understanding about all the sub-capabilities required to enable value streams across customer journey on the digital commerce product.
Without business capabilities modelling, it's 100% guaranteed to experience utter chaos & confusion during the build phase of product development. And complexity increases multi-fold for businesses that operates across multiple geographies and regions.
To help your business translate 99.99% of product strategy into reality, our digital commerce business architects work collaboratively with your cross functional digital commerce business SME teams, identify even the bottom most business capabilities along with various value steams & value stream stages are mapped against each identified business capabilities
With our Capabilities Blueprinting solution, you can
As per McKinsey & Deloitte report (2023), 70% of digital transformation projects fail. Over 50% of projects are not completed on time. Yet, B2C & B2B businesses do not leverage business architecture modelling techniques as a bridge to transition risk-free from product strategy to product development.
Often there is no clear understanding about all the sub-capabilities required to enable value streams across customer journey on the ecommerce product.
Without business capabilities modelling, it's 100% guaranteed to experience utter chaos & confusion during the build phase of product development. And complexity increases multi-fold for businesses that operates across multiple geographies and regions.
To help your business translate 99.99% of product strategy into reality, our digital commerce business architects work collaboratively with your cross functional ecommerce business SME teams, identify even the bottom most business capabilities along with various value steams & value stream stages are mapped against each identified business capabilities
With our Capabilities Blueprinting solution, you can
Here's What We Bring to Every Engagement
We have been there & done that - A 'Hands-dirtied' approach that makes us to "get into your digital commerce teams' shoes" and deeply understand your digital business operation team's needs / requirements - in & out.
Want to get a blueprint of all the capabilities that are powering your digital commerce store?
Our digital commerce product experts recommend you these below mentioned services
Outcome - Identify features & functionalities for your business specific needs
Outcome - Aligning your business needs with the 'Out-Of-The-Box' (OOTB) solutions and identify any new custom features and functionalities
Outcome - Identify lower level capabilities across customer's journey and business operations
Want to get a blueprint of all the capabilities that are powering your ecommerce store?
Our digital commerce product experts recommend you these below mentioned services
Outcome - Identify features & functionalities for your business specific needs
Outcome - Aligning your business needs with the 'Out-Of-The-Box' (OOTB) solutions and identify any new custom features and functionalities
Outcome - Identify lower level capabilities across customer's journey and business
operations
Our Captains' expertise are from these previous experiences
Anuj Ramachandra worked for a global apparel brand's ecommerce engagement and has handled highly complex areas - Mini-Cart, Shopping Cart, Check-out and Order Management capabilities. He was also a trusted advisor to the client’s team.
With several stakeholders from across the globe, he’s driven the product focused deliveries’ for the engagement by performing his role extremely well by partnering closely with several stakeholders including UI/UX, Architects, Development and Testing personnel to ensure that the right designs and solutions are being delivered in lieu with the features and functionalities proposed for the engagement.
Bjorn Elmberg, Industry Lead, Retail & Consumer Products, Publicis Sapient - Nordics
Anuj joined our engagement at a critical point as we had just kicked off the ecommerce project (for an international retailer). Right away, Anuj gained deep knowledge of the client's business processes for Cart and Checkout and learnt about their order management system (OMS) processes.
He hit the ground running, filling in as a PO for the eCommerce requirements and owning the relationships with key stakeholders from the brand and technical teams, as well as with the Sapient scrum team he's part of. He's also been writing user stories and use case feature pages to help the different stakeholders understand the business context and requirements without having to have technical expertise.
Ross Grubel, Associate Director,
Product Management, Publicis Sapient
Anuj is incredibly articulate while performing the role of eCommerce Subject Matter Expert (SME) for a B2B Commerce engagement for a Global CPR client and this was seen through the quality of his output and deliverables.
This solid foundation has ultimately led to an almost seamless delivery of a brand new solution, providing the client a well designed platform to improve customer experience and increase online adoption rates.
Your next client will be better for having you on the team
Jason Mills, Project Manager
E & Y Australia
Anuj was a key point of contact for analyzing ecommerce business requirements for clients, identifying winning solutions & approaches, preparing detailed proposals and engaging with clients to ensure successful delivery of ecommerce engagements.
Easy to get along with, down to earth and very knowledgeable - a valuable asset for enterprise ecommerce projects
Robin Alex, Marketing Lead
Embitel
Anup Ramachandra is always spot-on in terms of identifying high impact opportunities, designing experiments that are well documented & managing the a/b tests. His data-driven approach, deep business understanding, easy to implement solutions to accelerate conversion growth and attention to detail were impressive.
We saw a significant improvement in our conversion rates, and our overall revenue increased as well. His work not only helped us achieve our business goals, but it also helped us better understand our customers and their needs.
I would recommend Anup to anyone looking to improve their website's performance and increase their conversion rates.
Gabriel, Director of Websites & Marketing,
Fresh Tracks
It would not been easier for the engineering team to solution and execute the order management product capabilities for a leading global fashion brand, if it was not Anuj who made it possible.
His unique approach has immensely helped the all the business stakeholders to thoroughly understand the new set up and gain immediate business results from their newly and successfully launched eCommerce product.
Sunil Gowda, Senior Manager - Technology, Publicis Sapient
As a Business Architect for several engagements, Anuj was proactive in delivering several customer facing consulting and pre-sales engagements for our clients.
This also included performing current state and future state CX assessments, product visioning, defining product strategy, and developing product roadmaps among others.
He was responsible for driving Digital / Omni Channel Commerce solutions that aligned with the client’s business goals and objectives. He was very articulate in explaining highly complex Digital/ eCommerce products capabilities to senior business stakeholders allowing them to fully leverage the platforms capabilities and meet their business objectives while improving customer satisfaction.
I highly recommend Anuj for consulting & pre-sales engagements
Anuj is an excellent resource with a magnificent knowledge in hybris and Ecommerce business processes.
He is well organized and have a holistic approach for everything. We had collaborated on many engagements and he always amazed his peer group with his impeccable knowledge and detailed approach on Ecommerce scenarios.
He is innovative and perseverant, on what he does. He is always considered as a person who has the right blend of skills on Ecommerce, both functional and business.
I had an opportunity to work with Anuj on a pitch for an international fashion brand. It was great to see how Anuj worked swiftly yet rigorously, through the business case that justified the RoI from implementing the proposed recommendations on the brand’s web stores.
I would certainly recommend Anuj for any strategic eCommerce and omni-channel commerce engagements.
Chayan Deb, Associate Director,
Publicis Sapient, Nordics
We want to know your capability blueprinting needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.
Address
RMZ Latitude Commercial, WeWork
Bellary Road, Near Godrej Apartments, Hebbal, Bengaluru
India - 560 024
E - info@hexaleapconsulting.com
+91 98454 39296 / +91 99024 97989